Dansk
English
Shine Denmark ApS
Fiolstræde 17b
1171 København K
CVR no.: 33239106
E-mail: asbu@ageras.com
This agreement contains the following terms and conditions (hereinafter referred to as the "Terms") apply to all products sold on www.taxhelper.dk/business and sub-domains thereof (hereinafter collectively referred to as the "Website") by Shine Denmark ApS (hereinafter referred to as the "Company"), which users thereof (hereinafter referred to as "Users" or "Customers") may purchase.
The products sold from the Website (hereinafter "Product") are dependent on the User's input and selection, which is why any errors in the User's input or selection are not the Company's responsibility. However, the User may contact the Company at asbu@ageras.com to have an incorrect entry changed, if correction is still possible.
All prices on the Website are in Danish Kroner (DKK). All prices are exclusive of VAT. The Customer accepts that the Company may deduct money from the Customer's available payment methods in accordance with the price of the Product.
The price for TaxHelper by Shine is based on a subscription payment. Here, the User pays for a tool to help with their VAT, see more under point 6. The Company has different prices depending on the payment period and the number of entries in the User's most recently completed financial year. The applicable prices will be available at www.taxhelper.dk/taxhelper-business-pris. The Company reserves the right to change the price and offer discounts on an ongoing basis. If the Customer does not pay the price of the membership, the Company reserves the right to remove access to the service described in section 6.2.
The Website accepts payment from Dankort, Visa, Mastercard and other common payment cards. The Company pays the fee charged by the payment acquirer (those who process credit card payments). The customer pays any other fees that their own card issuer may charge in addition.
4.1 Registration
The Customer can register for TaxHelper by Shine on the Website. The subscription begins on the same day as the Customer signs up.
4.2 Delivery of the service
Once the Customer has created an account for their TaxHelper by Shine and paid their subscription, the Customer will have full access to the tool and its suggestions for optimizing VAT. As soon as this is visible, the service is considered delivered. In order for the Customer to continue to use the tool, the Customer must make sure that they are still connected to their accounting program.
The Company checks for potential VAT deductions for all relevant accounts in the User's accounting. Relevant accounts may vary from customer to customer and from accounting program to accounting program, but will most often be the Customer's expense accounts. The Company tries to find as many relevant VAT deductions as possible, but the Company cannot guarantee that it will find all missed VAT deductions in the Customer's accounting. The Company does its best to guide the Customer to make their VAT as correct as possible, but the Company cannot guarantee that all suggestions for missed VAT deductions are correct.
The purchase of the membership gives the Customer a non-transferable right to use the service. The right of use is personal and may not be shared with other persons or companies.
4.3 Trial period and complaints
The Company offers a free preview of the VAT check where the Customer can see some examples of missed VAT deductions. If the Customer then chooses to pay for the service, the subscription will start immediately and the price will be deducted from the Customer's set-up payment card. If the Customer chooses to start the subscription, the Customer's right of complaint also lapses.
4.4 Renewal
The subscription is automatically renewed until the Customer chooses to unsubscribe. The subscription is renewed with a new membership period of 1 quarter or 1 year depending on the price model chosen by the Customer.
4.5 Termination
The Customer may terminate their TaxHelper by Shine subscription at any time until the end of the current subscription period. A subscription period runs for 3 months or 1 year depending on the pricing model starting from the day the Customer purchases the subscription.
It is not considered a termination if the Customer simply removes the Company's access to its accounting system. The Customer must go to the Website and select 'Unsubscribe' under their profile or write to the Company at asbu@ageras.com.
If the Customer cancels their subscription, the Customer will lose access to TaxHelper by Shine at the end of their subscription period.
The Company has the right to cancel the Customer's membership. The Customer will be notified if this is the case.
4.6 Improvement
The Customer accepts that the Company may use the Customer's accounting data to improve and further develop the Website. The data is only used internally and is never shared with external parties.
The Company is responsible for the explanations and calculations of the Products, but can in no case be held responsible for the use of the Website Products, including but not limited to the Website Products not being used correctly by the Customer, for example by entering incorrect information. The Company is therefore not liable for any direct, indirect or consequential loss suffered by the Customer as a result of the incorrect use of the Products. In addition, the Company shall not be liable for any indirect loss, including consequential loss, loss of profits, loss of convention or loss of data, suffered by the Customer as a result of the use of any Product(s).
The Company is not responsible for any reference, link or other reference to any third party website which may be found on the Website and any access or use of third party websites is at the Customer's own risk.
The company's employees who design the individual products have a degree in economics as well as work experience in economics. In addition, all the fiscal elements of the Website have been reviewed by an auditing firm to ensure the quality and accuracy of the Website.
The Company's rules for processing personal data are stated in the Company's Privacy Policy (https://www.taxhelper.dk/privatlivspolitik-business) and the Company's Data Processing Agreement (https://www.taxhelper.dk/databehandleraftale).
The company reserves the right to make printing and pricing errors. The Company further reserves the right to make changes to these Terms of Business, for example as a result of changes in legislation.
The Company shall not be liable for any breakdown or failure of access to the Website, loss of power or internet connection, vandalism of the system (whether physical or computer viruses and hacking) or any other conditions or circumstances beyond the Company's control.
A complaint about a product or service purchased from the Company can be submitted to the Danish Competition and Consumer Authority's Center for Complaints Resolution, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Complaints Resolution Center via www.forbrug.dk.
The EU Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints are filed here - http://ec.europa.eu/odr. When filing a complaint, the Customer must provide the Company's e-mail address asbu@ageras.com.
Any dispute arising out of the User's purchase of Products or resulting disputes, including the scope or validity of these terms and conditions, shall be governed by Danish law and shall be brought before the Copenhagen City Court.
If the Customer has any questions, the Customer is always welcome to contact us at asbu@ageras.com.
These conditions were last updated on November 12, 2025
