Consultancy agreement

Below you can find the terms of agreement for trading with TaxHelper.
We encourage you to read them carefully before making a purchase.

Tax Helper ApS
Sortedam Dossering 55
2100 København Ø
CVR-nr. 41168455
Web: www.taxhelper.dk
E-mail: ab@taxhelper.dk

1. Application

This advisory agreement contains the following terms and conditions of business (hereinafter referred to as the "Terms") applicable to all products sold on www.taxhelper.dk and sub-domains thereof (hereinafter collectively referred to as the "Website") by Tax Helper ApS (hereinafter referred to as the "Company") that users thereof (hereinafter referred to as "Users" or "Customers") may purchase.

2. Products

The products sold from the Website (hereinafter "Product") depend on the User's input and choice, therefore any error in the User's input or choice is not the Company's responsibility. However, the User may contact the Company at ab@taxhelper.dk to have an incorrect entry changed, if correction is still possible.

3. Price and payment

All prices on the Website are in Danish kroner (DKK) and include VAT. The Customer agrees that the Company may deduct funds from the Customer's available payment methods in accordance with the price of the Product.

The price for the Product regarding tax deductions is based on an hourly rate of DKK 2,500 including VAT, where the total price is calculated according to the time spent. However, the Company will not charge for time spent in excess of 30% of the tax savings that a Customer obtains through the Platform for the benefit of the Customer.

For larger and more complex cases, the Company reserves the right to charge an additional fee of up to €5,000. The surcharge is due to the fact that in these types of cases, the Company has a greater resource consumption due to, among other things, more thorough checks of the deductions, increased communication with the Tax Agency and stricter requirements in connection with the tax deductions. compliance with other legislation, such as the Money Laundering Act. Regardless of the size and complexity of the case, the company will never charge a total payment that exceeds 30% of the tax savings that a Customer obtains through the platform in the best interest of the Customer.

The tax savings may either be paid by the Tax Administration or offset against tax owed or other public debts.

The price of other parts of the Product will be made explicit for the Customer's acceptance before the service is provided.

The Website accepts payment from Dankort, Visa, Mastercard and other common payment cards. The Company will pay the fee charged by the payment processor (those who process credit card payments). The customer pays any additional fees charged by the card issuer.

4. Delivery

Once the Customer has implemented the platform and set up a payment card, the Customer must give the Company access to its TastSelv on skat.dk. Only then can the Company make the reporting to the Tax Agency for the Customer. The Company aims to report within 5 working days, but the Company guarantees that the Customer will always have the deductions reported if the Customer has provided access to TastSelv at least 7 days before the Tax Agency's deadline for amending the annual statement in question.

If the Customer already has amounts in the boxes/fields on TastSelv, the Company will overwrite these with the new amount from the Website.

5. Responsibility

The Company is responsible for the explanations and calculations of the Products, but can in no case be held responsible for the use of the Website Products, including but not limited to the Website Products not being used correctly by the Customer, for example by entering incorrect information. The Company is therefore not liable for any direct, indirect or consequential loss suffered by the Customer as a result of the incorrect use of the Products. In addition, the Company shall not be liable for any indirect loss, including consequential loss, loss of profits, loss of convention or loss of data, suffered by the Customer as a result of the use of any Product(s).

The Company is not responsible for any reference, link or other reference to any third party website which may be found on the Website and any access or use of third party websites is at the Customer's own risk.

6. Complaints and defects

All Users are entitled to a full right of return within 14 days of purchase. You can make use of the claim by contacting TaxHelper at ab@taxhelper.dk. However, the claim is void if the ordered Product has already been delivered as described in section 4 above. In such cases, the service has been delivered, in which case the User cannot make use of the complaint.

7. Quality assurance

The company's employees who design the individual products have a degree in economics as well as work experience in economics. In addition, all the fiscal elements of the Website have been reviewed by an auditing firm to ensure the quality and accuracy of the Website.

8. Processing of personal data

The Company's rules for processing personal data are set out in the Company's Privacy Policy. This can be found here.

9. Amendments

The company reserves the right to make printing and pricing errors. The Company further reserves the right to make changes to these Terms of Business, for example as a result of changes in legislation.

The Company shall not be liable for any breakdown or failure of access to the Website, loss of power or internet connection, vandalism of the system (whether physical or computer viruses and hacking) or any other conditions or circumstances beyond the Company's control.

10. Information to the customer on insurance matters

In accordance with the Ordinance on Good Practice in Legal Advice, the Company's insurance conditions are stated on a separate page.

The company has taken out liability insurance with TopDanmark Forsikring A/S, Borupvang 4, 2750 Ballerup.

The Company is insured against liability, which means that any liability arising from defects in the Company's Products is covered by TopDanmark Forsikring A/S. The total sum insured amounts to a maximum of DKK 10,000,000 per year and the Company's deductible amounts to DKK 6,083 per claim, without prejudice to Clause 5 of the Conditions regarding liability.

11. Referral programme

A User may choose to participate in the Company's referral program whereby the User refers another person (hereinafter 'the Referred') to use the Product, whereby the User obtains a cash reward (hereinafter 'the Reward') and the Referred receives a discount on the Product. The following conditions apply to the referral program.

11.1 The Reward amounts to DKK 300 paid in cash to the User per successful referral (see clause 11.3). At the same time, the Referrer will receive a 10% discount on his/her first purchase of the Product. If the Referred Person purchases the Product a later time as well, no discount is obtained on this purchase and the User does not obtain any more Rewards on the same Referral. However, there is no maximum on the number of different Referrals a User can receive Rewards for.

11.2 It is not a requirement that the User has purchased the Product. As long as the User has an account with the Company, they can participate in the referral program.

11.3 The Referred Person must be a new customer of the Company and the Referred Person must achieve a tax saving for the User to receive the Reward. The Referred must also not have been a previous customer of the Company.

11.4 Payment of the Reward is made monthly and requires that the User has provided his/her bank details and social security number to the Company. The Company is not responsible for incorrect payments caused by incorrect bank information.

11.5 The Reward is taxable for the User and the Company is responsible for reporting to SKAT as b-income for the User.

11.6 The User will be notified by email when the Referred User (1) creates an account and (2) receives a tax saving. The User will not be notified if the Referred Person does not receive a tax saving.

11.7 The Referred Person agrees that it will be shared with the User when the Referred Person (1) creates an account and (2) receives a tax saving. No personal information such as name, email, specific tax savings or similar will be shared.

11.8 The User must make it clear when referring someone else that it is a personal recommendation and that they are not representing or employed by the Company.

11.9 If the Company suspects that the referral program is being misused, Rewards may be withheld and potentially canceled. If the User does not follow the terms of this entire section 11, then the Company may also withhold and potentially cancel the Reward.

11.10 The Company may suspend or terminate the Referral Program at any time for any reason.

12. Information on means of redress

A complaint about a product or service purchased from the Company may be submitted to the Danish Competition and Consumer Authority's Center for Klageløsning, Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Klageløsning via www.forbrug.dk.

The European Commission's online complaints portal can also be used to lodge a complaint. This is particularly relevant if you are a consumer resident in another EU country. Complaints can be submitted here - http://ec.europa.eu/odr. When submitting a complaint, the Customer must provide the Company's e-mail address ab@taxhelper.dk.

13. Law and jurisdiction

Any dispute arising out of the User's purchase of Products or any dispute arising therefrom, including the scope or validity of these terms and conditions, shall be governed by Danish law and shall be brought before the Copenhagen City Court.

If the Customer has any questions, the Customer is always welcome to contact us at ab@taxhelper.dk.

These terms and conditions were last updated on March 7, 2023