Dansk
English

FAQ

What is TaxHelper?

TaxHelper helps you navigate the complex tax system and get the money you are entitled to.

In TaxHelper, we have 2 services that help with your taxes: Forgotten Deductions and TaxHelper+

Forgotten Deductions checks if you are entitled to more money in taxes for previous years. TaxHelper+ makes sure you get all the money you are entitled to this year and that you avoid a tax bill next March.

What are Forgotten Deductions?

Forgotten Deductions is a service that helps you get the tax refund you're entitled to. You just answer a few simple questions and we take care of all communication and reporting to SKAT - so you get your money back.

How do Forgotten Deductions work?

Forgotten Deductions works like a personal tax assistant, asking you some simple questions to see what tax deductions you are entitled to. It typically takes 15 minutes to go through the questions and see what you can get back.

What does the service cost Forgotten Deductions?

The service costs a maximum of 30% of the tax savings you receive. This means that if you get DKK 1,000 back in tax, you can pay a maximum of DKK 300 for our help. If you don't get a saving, Forgotten Deductions is completely free for you.

Is the platform safe to use?

Tax information is personal and sensitive. That's why we take great care to treat your data securely so you always have full control over it: (1) data is only used to update your tax and tax deductions, (2) you can always delete your account and data, and (3) your tax data is not shared or disclosed to others.

Can I be sure that the result and calculations are correct?

Yes, it is. The platform is built together with state-authorized public accountants from one of Denmark's largest accounting firms. Therefore, all calculations, questions and deductions are correct as long as you answer the questions truthfully.

What is TaxHelper+?

TaxHelper+ is a service that updates your taxes for you every month, so you're much less likely to have an unexpected tax bill next year. Simply give us permission to help with your taxes and we'll take care of the rest, so you can sit back and relax.

How does TaxHelper+ work?

TaxHelper+ works like a personal tax advisor that goes in every month to look at your taxes (tax return) and see if it's up to date. Right now we only look at your income and interest, but we're constantly adding new features to the service.

How much does TaxHelper+ cost?

TaxHelper+ is a membership that costs from DKK 39 per month, depending on whether you choose annual or monthly payments.

There is a free 1-month trial period, so you can try out the membership and see if it's for you at no cost to you.

Is there a lock-in period for TaxHelper+?

No, there is no commitment. You can cancel your TaxHelper+ membership at any time until the end of the current subscription period.

More questions?

We're here to help you every step of the way, so you succeed in getting the money you're entitled to. You won't have to wait an hour in line to get through on the phone, and we speak perfectly normal English - without using incomprehensible tax terms.

There are no silly questions, so don't hesitate to write to us on support@taxhelper.dk or call us on 70890230 - we are ready to help every weekday from 9.00 to 16.00.

teamphoto